The Hearing Services Program funds service providers to provide hearing services – including assessments, rehabilitation and devices – to eligible Australians with hearing loss.
The Hearing Services Program has two components with different eligibility requirements and service offerings.
Voucher scheme
The Voucher scheme is delivered by a network of over 300 service providers in more than 3,000 locations across Australia.
To be eligible for the program’s Voucher scheme a person must be an Australian citizen or permanent resident over the age of 21 years and are:
- A Pensioner Concession Card holder
- A DVA Gold Card holder
- A DVA White Card (for hearing-specific conditions)
- A spouse of a person in one of the above categories
- A member of the Australian Defence Force
- Referred by the Disability Employment Service.
You can check your eligibility online.
Community Service Obligations (CSO)
CSO is delivered exclusively by Hearing Australia. To be eligible for CSO a person must be an Australian citizen or permanent resident, and be:
- aged under 26 years
- Aboriginal or Torres Strait Islander and :
- aged 50 years or over
- A Community Development Program participant
- took part in the Community Development Employment Projects Program from 30 June 2013 and were receiving hearing services from Hearing Australia before you stopped participating
- eligible for the voucher scheme and either:
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- live in a remote area (Modified Monash Model locations 6 and 7), or
- require specialist hearing services.
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For more information about the program and the services available for eligible people, visit the website.
Telephone inquiries please call 1800 500 726
National Relay Service (NRS) 1800 555 660