The Commonwealth Department of Communications, responsible for the NRS, has responded to questions asked about the future of CapTel and other matters relating to the NRS under new contract arrangements with a company called Concentrix. You can read and download these answers in the documenmt, NRS transition Q&A 6July2019. What is clear is that […]
Download this Excel spreadsheet for contact details for federal Members of Parliament and the Senate (June2019)
The Commonwealth Government has awarded American company, Concentrix Services a contract to deliver the National Relay Service (NRS). One of the first things Concentrix is contracted to do is to shut down the CapTel handset service on 1 February 2020. What is CapTel captioned telephone? It works like any other telephone with one important addition: […]
The Commonwealth Government has awarded the contract to deliver the National Relay Service (NRS) to a global business services company, Concentrix Services. Concentrix will deliver the NRS for 3 years from 1 October 2019. The new contract maintains the current funding levels for the NRS at $22 million per year, which Deafness Forum and others […]
We want the new Government to listen to 4 million Australians and make hearing health & wellbeing a national priority. One in six Australians has a hearing issue of some kind – that’s almost four million people that have hearing loss, an ear and balance disorder or are deaf. With an ageing population […]
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New videos and guides are available to help consumers with disability understand their rights. These include: An educational video on how to shop smart and use your rights. Easy English educational video (with Casey and Reece) on how to shop smart. Fact sheet with a short summary of your consumer rights and the steps you […]